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Return Goods

Items that you do not like or do not fit can be returned within 14 days of receipt of the goods without giving a reason. 

However, the right to exchange applies only to unworn, unwashed and flawless items from which the labels have not been removed. 

If you would like to return an item to us, you must inform us by email - informng us your name, your order number and the items SKU code, you plan to send back. After informing you need to send goods out within 14 days. 

The Seller shall return the amount paid for the Goods to the bank account of the Purchaser, from which the respective amount was paid on the basis of the Order, within 14 days after receipt of the Goods returned by the Purchaser. No interest shall be calculated or paid on the money returned to the Purchaser. 

The goods must be sent to our address: Online Sport OÜ, Voore 20, Lähtse küla, Kiili vald, Harjumaa, 75416,  Estonia, Phone +3725137378

Its possible to change the goods or return them also to our stock-office at Online Sport OÜ, Läike tee 1, Peetri, 75312 by informing us ahead on phone +3725137378 or by email

The Purchaser shall cover the costs related to returning the Goods to the Seller.

The Goods returned shall be unused, undamaged and in their original packaging. If the Goods returned do not meet the aforesaid requirements, the Purchaser has no right to withdraw from the Contract, and the Seller is not obliged to return the amount paid for the respective Goods to the Purchaser. Some goods can not be changed - when the goods were designed specially or made specially for the Purchaser (racket specially stringed with the tension named by purchaser, shirt with purchaser initials printed on the shirt etc.)

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